Customer account

Licence, invoices, subscription

Everything about your DirectoryOps licence in one place. The application itself needs no account: it checks the licence file offline.

Sign in with your company accountWith your Microsoft work account (Entra ID). No extra password, no registration.
Several contactsPurchasing and IT see the same account, each with their own sign-in.

Your account

Licences and subscription

Licence files

Import the file in DirectoryOps under Settings, Licence. After a renewal or a tier change, download the file here again.

Subscription, payment and invoices

Change tier and quantity, payment method, billing address, download invoices as PDF and cancel in the customer portal of our payment provider Stripe. Invoices also arrive by email from rechnung@tomoris.com; orders on invoice (Assessment Pass, consultant) by email only.

In your account

What you will find there

Licence file

The signed licence file for your forest to download, again at any time. After a renewal or a tier change the new file is ready immediately.

Invoices

All invoices as PDF, with your VAT ID. Invoices also arrive by email from rechnung@tomoris.com.

Subscription and payment

Change tier, change payment method (card or SEPA direct debit), maintain the billing address, cancel. After the end the console keeps running as Community.

Report tenants (MSP)

Upload the signed tenant log from the console every month. Billing follows the reported tenants, at least five.

Trial licence

30 days of Pro for one forest, extendable once by 30 days. Afterwards automatically Community, without a lock-out.

Support

Requests with your licence number, answered by email in German within two business days (Pro, MSP, Consultant).

The customer account opens with the sales launch

Until then we handle licence files, invoices and changes by email: contact@tomoris.com, phone +43 7243 53091. Please state your company, VAT ID and, if you have one, your licence number.